We ship all our products using DHL Express from our "Light Forge" production facility located in Bali, Indonesia. For your convenience we provide a tracking # for each order placed with us.

Free worldwide shipping (most of the world). In the event where the cost of delivery to the country of destination is extremely high, we will contact you with further information. We reserve the right to refuse the free delivery and refund the money.

Worldwide delivery by DHL Express 3-15 business days depending on country.
We have stock for most of our products. If we don't have stock, we will inform you. Products usually take approximately 2-5 business days to produce depending on the complexity.

Some countries require Carriers to provide receiver Tax ID or other tax identification information. If you are aware that your country requires such information, please provide accordingly. All products are shipped by DHL Express from our "Light Forge" production facility located in Bali, Indonesia.

Included with every order.

We are not responsible or held liable for any packages lost or stolen by the providers we use. It is up to the customer to contact the carrier and fill out all claims and conduct all correspondences. Every order includes shipping insurance. ZenVizion only guarantees that your items will be made and will provide you a tracking # to watch for your package. In the event you put the wrong address and the package returns to us, you will be responsible for reshipping costs. We kindly ask you to make sure you double check your address when placing the order.

We are not responsible for paying any duty taxes or responsible for any packages held by customs, nor are we responsible for the taxes imparted by your government. It is up to the customer to make all inquiries regarding these matters.
Products are shipped using DHL Express from the production facility (Light Forge) located in Bali, Indonesia.